Despite the fact that the web hosting service supplied by the different companies is almost identical, each provider has got their own platform with its own modifications and different ways to execute certain operations. For this reason, an enormous knowledge base will be very helpful both for people with little to no practical experience and for technically advanced users who will eventually learn how specific operations are executed, but will lose valuable time in the meantime. The aim of such a knowledge base is to help make the service fast and easy to use, sparing users time and effort. The end result is more content clients, since they can easily find the information they’re searching for, and less work for the tech support staff representatives, because typically the majority of the queries and issues that clients have are already outlined in the knowledge base. Provided that the articles are expertly written and encompass more topics, you will be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

All Linux cloud hosting that we offer come with an exhaustive knowledge base where you can find all you may ever need to know about your web hosting account. Regardless of whether you would like to create a brand-new MySQL database, to redirect a domain using an .htaccess configuration file or to create an e-mail account on your PC or cell phone, you can just check our help articles and all the info that you need will be there. When you visit a given section of the Hepsia hosting Control Panel, you can see articles that are related to the features that can be accessed through it. If you would like to check the entire article archive and get acquainted with all the features that Hepsia is offering, or simply to read generic info about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our best to encompass any obstacle that you could run into, but if you don’t find the info that you are seeking, you can always contact us, as our help desk support team members are working day and night.