A live chat is a real-time way of communication between a website hosting supplier's support team and its clients. It is an efficient method to receive some information about the web hosting services or get some problem resolved as you are talking to a live representative. The advantages of using a real-time chat service instead of calling or opening a trouble ticket are the lower chance of errors at the time you exchange info like usernames or domain names, the faster response time because the communication is live as well as the fact that you do not have to stay on the chat all the time - you are able to do another thing while the agent examines the issue in question. Furthermore, you're able to be a part of a live chat room from any kind of computer that's connected to the world wide web, avoiding the telephone fees that you will have to pay in case you are calling to a different country.

Live Chat Support in Cloud Hosting

We provide a live chat support service for all of the Linux cloud hosting that we offer and we will help you with almost everything live. If you do not have an account with our company yet, we're able to provide you with more info about the plans so as to help you to pick the most appropriate plan. If you are an existing customer, we will be able to assist you with any general or billing matter in addition to with numerous common tech issues, for instance an email address installation in a desktop e-mail client. When you can't phone us for some reason or you are in some country where we do not have a local phone number, our live chat is the best way to get in touch with us. Of course, some issues need additional time to analyze and test, which means that you'll have to open a ticket to our technicians, still, we will save your time and help you with many issues on the chat.