Service Uptime Guarantee in Cloud Hosting
All of our cloud hosting solutions come with a 99.9% service uptime guarantee. We can easily achieve that by using a revolutionary cloud hosting platform where each service (files, e-mail messages, databases, and so on.) has its own cluster of web servers. We don't run everything on one server as most providers do, so we have basically eradicated the downtime of any service and even in peak times we can balance the load between servers for the greatest possible performance of your web sites. If one web server fails, the other ones within the cluster will take over in order to guarantee the uninterrupted functioning of the web sites. To protect yourself from infrastructural difficulties, our web server facilities use highly effective diesel backup generators and several independent Internet providers as to make certain that site visitors will be able to reach your internet sites no matter what. We also have a group of skilled administrators monitoring the servers 24/7/365.
Service Uptime Guarantee in Dedicated Web Hosting
While we are unable to control what you do with your dedicated server, the types of offline software or script-driven applications you set up on it or how frequently you restart it, we can ensure that it’s accessible at least 99.9% of the time. Your machine will be located in our state-of-the-art facility in the town center of Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and a number of Internet providers, so no blackouts or any other infrastructural troubles will affect the proper work of your websites at any time. Our skilled crew of system admins will make sure that if your server freezes for some reason, it's going to be restarted right away. To avoid any chance of failures, we will give you a hosting server with new and extensively tested hardware components to ensure that all of your websites are going to be up and running no matter what.