Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour response guarantee with all of our Linux cloud hosting packages, meaning each advice question you submit is going to be reacted to within an hour max. Our support staff members have been taught to promptly resolve any issue and to give you timely guidance on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our crew of technicians will undoubtedly be on–line for you 24x7x365 to answer to all of your questions and to resolve any issue you will likely have. You can post a help support ticket from your Website Control Panel or send us an e–mail whenever. In addition, on working days, you can give us a call or take advantage of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a wide–ranging education base into the Control Panel to help you to receive beneficial step by step directions any time. Each part of the Control Panel features its own contextual guide area offering a list of how–to articles. We have also prepared video lessons to supply you with a much better visual representation of the correct way to complete any presented process.